FAQ

Need Help?

Below, these FAQs address some common concerns of our clients before purchasing the theme.
Should you have any further queries, please feel free to send them to us. support@tomeem.co.uk.

If you have an issue or query needing assistance, drop us an email and we'll respond within 24 hours!

Information & Support

Your Tomeem electric grinder is supplied with a Type-C charging cable. Just connect it to the grinder and insert the other end into a USB charging port. A full charge is achieved within a few hours, ensuring extended usage.

Ah, the Tomeem grinder boasts an adjustable coarseness setting, empowering you to select the ideal grind for your culinary requirements, ranging from fine to coarse.

Absolutely! The grinder is crafted for straightforward maintenance. For optimal cleaning outcomes, consult the cleaning guidelines in the user manual to ensure durability and peak performance.

At our core, sustainability is paramount. Our electric grinder is rechargeable, cutting down on the necessity for disposable batteries. We employ eco-friendly materials wherever feasible, aiming to lessen our ecological footprint.

Discover Tomeem products on our official website and at selected retailers. For the latest details on purchasing options and current promotions, visit our website.

If your Tomeem grinder is not working as expected, please refer to the troubleshooting section of the user manual. If the problem continues, get in touch with our customer service team for support. We're here to assist you!

If you have any queries or require assistance, please contact our customer service team via email, telephone, or by completing the contact form on our website. We are committed to offering prompt and useful support.

Once we have dispatched your package, we will send you the tracking number via email. Please ensure you provide a valid email address when placing your order.

Unable to find satisfactory answers ? Contact Support