Shipping Policy

Country	Delivery Time	Shipping Cost
U.K.	1-3 business days	FREE

We will choose the most suitable delivery channel based on your order and delivery address. ♡ In case of holidays or special circumstances, shipments may be delayed. Please allow additional transit days for delivery.

ORDER TRACKING

Shipping time is calculated from when your order is dispatched from our warehouse, not from the time of order placement. Invalid addresses, customs clearance procedures, or other similar reasons may increase the estimated shipping time. We appreciate your patience.

When your order is dispatched, you can find your tracking number in 「My Account - My Order」. You can track your package using that number on the relevant shipping providers' websites or through their customer services.

You will also receive a shipment confirmation email containing the tracking number.

ORDER-TO-DELIVERY PROCESS (ODP)

ODP is divided into two stages:

1. Order processing time: The time we need to get your order ready to be shipped. This includes stock confirmation and quality inspection and usually takes 1-2 business days.

2. Shipping time: The time it takes for the shipping services to deliver the package to your address after they pick it up from our warehouse. Shipping time varies depending on your specific location.

OTHER QUESTIONS

If you have other questions regarding shipping, please visit the FAQs for more information or contact our customer service team by clicking HERE.